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MNC TOP20 Selection

Intro to MNC TOP20

The selection on “TOP 20 Service Outsourcing MNCs in China” (MNC TOP20) has been successfully held for 3 years since launched in 2009. The researching targets are focused on multinational service outsourcing companies in China with a distinctive objective that promoting the most influential MNCs to Chinese market. Meanwhile, the program aims to facilitate Chinese companies a good communication and long cooperation with MNCs to reach a win-win situation by MNCs’ capabilities of business expansion and experience.

The TOP20 multinational companies are appraised in the light of “Five-Force” model including operation, growth, specialty, development and innovation that launched by Devott. The main criteria contains size and speed of enterprise development, core customer’s evaluation, operational capabilities, and the degree of perfection of the outsourcing service management system, which reflects a company’s comprehensive competitiveness.

MNC TOP20 is launched every March and the final list is unveiled on July 25th of the current year.

Service Outsourcing MNCs TOP20 2011 List
Rank Company Name               Business Type
  • 01IBM(International Business Machines Corporation)Customer Relationship Management
  • 02AccentureInformation and Communication Technology Management
  • 03Infosys Technologies LtdFinancial & Accounting Service
  • 04GenpactFinancial & Accounting Service
  • 05SodexoFood Service、Facilities Management Service
  • 06AchievoGlobal Software and IT Solutions
  • 07Tata Consultancy ServicesIT Service, IT Solutions
  • 08CapgeminiCustomer Relationship Management
  • 09Automatic Data Processing, Inc.Management Consulting
  • 10NECSoftware outsouring
  • 11SykesCall Centre
  • 12CSCFinancial IT Service
  • 13Williams LEADesign and Manufacture
  • 14FFCSSoftware outsouring
  • 15Hitachi ConsulingSoftware and R & D outsourcing
  • 16Wipro Technologies LtdBusiness Technology Service
  • 17ZensarSoftware outsouring and IT service
  • 18SofttekManagement Consulting
  • 19FreebordersFinancial Service, High-tech Service
  • 20CI&T Software, Inc.,Software outsouring and IT service
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